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Navigating Health Insurance Terms

Oct 16, 2019

Insurance can be confusing and understanding what all the terms on your policy mean can be confusing. 

As insurance brokers it is our job to find the policy that is best for you and your circumstances and we do our best to make your health insurance journey simple and clear for you, in a language you understand.  

With that in mind we have put together a list of the common terms you will find in your insurance policy documents that you might want to understand a little better.  

Premium

Your premium is the amount you pay for a policy. Your premium is based on a range of factors:
  • Age – premiums are calculated by your age and increase every year between the ages of 20 and 80.
  • Number of plans – the more extensive the cover you select, the higher your total premiums.   
  • Excess – the higher the excess, the lower your premium will be.
  • How many people are on your policy (partner and/or dependents).
  • Smoking status.

Excess

The excess in your health insurance policy is the amount of money you need to pay towards the total cost of any claims you submit.  There are different excess options that help make your premiums cheaper which we can help you choose which is best depending on your circumstances. The higher the excess, the larger discount on your premium.  Increasing your excess is a good way to save on your premium.

Pre-existing conditions

A pre existing condition is any sign, symptom, health condition or health event that happened before you started your policy. Health insurance is set up to cover the unexpected, so it is important when taking out any health insurance that you disclose pre-existing conditions, current or previous.  Not all pre-existing conditions will be excluded from your cover, however to be able to tell you what isn't covered you will need to be honest about your medical history in your application form. 

Exclusions

Unfortunately, there are some medical conditions or treatment that insurers are not able to cover so there are some things that we have to exclude from cover. As such there are two types of exclusions that apply to everyone.

General exclusions - these are general things such as a medical condition or service that an insurer has decided they will not cover for anyone who has the same type of policy. These are listed out in the what's not covered section of your policy document and apply to every person who has that policy.

Personal exclusions - these are specific to an individual and are based on their medical history (pre-existing conditions). 
Not all pre-existing conditions will require an exclusion, however our team do need to know about all previous and current signs, symptoms and conditions for your application. Personal exclusions are excluded for different lengths of time (from 1 year to life) depending on the medical condition, and will be listed on your membership certificate under each individual.

If you need help decoding your current insurance policy or help with taking out a new health insurance or Life insurance policy then we are here to help!  
At Ask we focus on what you need and help you understand what your insurance will do for you.  
If you need help with arranging insurance cover in Christchurch then give us a call or get in touch.  
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